Residents Information
Whether you have been a resident for a long time or have recently moved in, it is important to familiarise yourself with the relevant information below regarding each Building’s By-Laws and Strata Assistance – which includes the very helpful ‘Who’s Responsible Guide’ which helps to identify who’s responsible for fixing issues within and around your apartment.
New residents can also refer to the New Resident page for access to the Welcome Pack, Forms and Applications.
Current Hours of Operation: 06:00am – 22:00pm (summer hours).
The pool is a 25m lap pool which is heated in the winter months only (generally late April/early May to October). Residents are permitted to take guests to the pool, however visitors must be accompanied by the resident at all times.
Smoking/vaping is not permitted in the pool area. Children must be supervised at all times. No pets are allowed in the pool area. As this is a residential pool, noise must be kept to a minimum.
Showers and toilets are available at the pool and on the floor above the gym.
Hours of Operation: 06:00am – 22:00pm daily.
The gym and pool area is located in the Waverley building, which is at the end of Charles Moore Avenue. Access to this area is through a gate located on a path to the side of the pool using a swipe to gain entry. The recreational area is for residents – please do not hold the gate open for others as they may not be residents of Moore Park Gardens.The gym is equipped with a number of exercise machines and free weights. There is also a sauna. Personal trainers are not permissible. Children under the age of 12 years of age must be supervised by an adult.
Moore Park Gardens is a pet-friendly complex. However, not everyone may like your furry friend jumping all over you as much as you do. To ensure all residents and pets live in harmony there are some rules regarding your pet that need to be followed.
All pets must be approved by the Executive Committee of your Strata. You can access the application form on this site, through MyBos or from the Building Management office. By completing the form you agree to the pet approval conditions with the main ones being:
- All pets being kept on the premises must be approved by the Executive Committee.
- Pets must be on a leash or be carried at all times when on the complex and outside of your residence. This includes grass areas, corridors and the car park. Pets are not allowed in the pool area.
- Pets must not disturb other residents with ongoing noise.
- If your pet goes to the toilet or causes any other mess on common property, including the lawns, please act responsibly and clean up the mess.
Strata assistance
Understanding the laws and regulations surrounding strata properties in New South Wales (NSW) is essential for owners, residents, and tenants to ensure a smooth and efficient operation of the strata scheme. Refer below for further details.
Building By-Laws
By-laws are rules that are made by the Owners Corporations to regulate the behaviour of owners, residents and tenants in the strata scheme. By-laws can cover a wide range of issues, including noise, parking, the keeping of pets and the use of common property. By-laws must be reasonable and consistent with the strata laws in NSW.
Who's responsible?
In most strata schemes, the lot owner owns the airspace and everything in it within the boundary of the apartment. They don’t own the main structure of the building. The Owners Corporation is responsible for the repair and maintenance of common property. This guide provides a list of items found within a building that could generally be considered common property.
Frequently Asked Questions
What is the moving in/out procedure?
Residents moving furniture or large items into or out of the building must first book with building management at least 48 hours prior to the move. Residents are only permitted to move between 9.00am & 5.00pm Monday – Saturday. No moving is permitted on Sundays. Please refer to the Move In/Out Instructions on how to make a booking.
My fob is damaged, how do I replace it?
You can apply for a replacement fob/RF Sticker by filling out the Replacement Swipe Card / RF Sticker Form located in the Applications Tab above and send to mpg@alliancemanagementservices.com.au
Please note, swipes will only be replaced if broken, visibly damaged or lost.
I have an issue in my apartement, am I responsible to fix it?
The general rule of thumb is anything within your apartment is the owner’s responsibility, with the exception of furnishings which are affixed to common property e.g. tiles. Please feel free to refer to the Who’s Responsible guide above if you are unsure.
I have a friend visiting, where do they park?
We have adequate short-term Visitor Car Parking (including Disabled) located on Charles Moore Avenue and Crescent Street.
Get in Touch
Got a question about Moore Park Gardens or just not sure who to speak with? The Building Management team is contactable via email – mpg@alliancemanagementservices.com.au – or phone – 7201 0418 – and are ready to help residents with any query.